Last Updated: January 12, 2025
These Terms and Conditions ("Terms") govern your access to and use of our website, SaveSmartAI.pro, and all related services provided by SaveSmartAI (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1. Acceptance of Terms
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our Services after any changes constitutes your acceptance of the new Terms.
2. Eligibility
Our Services are available to individuals who are at least 18 years old. By accessing or using our Services, you represent and warrant that you are at least 18 years of age and have the legal capacity to enter into these Terms. If you are using our Services on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Account Registration and Security
To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use or suspected breach of security. We are not liable for any loss or damage arising from your failure to comply with these responsibilities.
4. Use of the Service
License:
We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes, subject to these Terms.
User Conduct:
You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:
• Use our Services in any manner that could disable, overburden, damage, or impair our systems.
• Interfere with or disrupt any networks connected to our Services.
• Engage in any fraudulent, abusive, or harmful activities, including distributing harmful software.
• Reproduce, duplicate, copy, sell, or exploit any portion of our Services without express written permission from us.
5. Payments and Refunds
Some portions of our Services may require a prepayment by a token service. By making a purchase, you agree to pay the applicable fees as described on our Pricing page. Refunds are generally not provided, except in cases where required by applicable law.
6. Intellectual Property Rights
All content, including but not limited to text, graphics, logos, images, and software, is the property of SaveSmartAI or its licensors and is protected by copyright and intellectual property laws. You may not use, modify, reproduce, or distribute any content from our Services without our prior written consent. Any unauthorized use may violate copyright, trademark, and other laws and could result in civil or criminal penalties.
7. Disclaimers and Limitation of Liability
No Warranty:
Our Services are provided "as is" and "as available" without any warranties, express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or completely secure. All advice and strategies provided by our AI assistant are intended for informational purposes only and should not be solely relied upon for in-game decision-making.
Limitation of Liability:
In no event shall SaveSmartAI, its affiliates, or its licensors be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
• Your use or inability to use the Services.
• Any unauthorized access to or alteration of your data.
• Any other matter relating to our Services.
8. Indemnification
You agree to indemnify, defend, and hold harmless SaveSmartAI, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including legal fees and costs, arising out of or in any way connected with your access to or use of the Services, or your violation of these Terms.
9. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of Czech Republic. Any disputes will be resolved exclusively in the courts of Czech Republic.
10. Termination
We reserve the right to suspend or terminate your account and access to the Services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users or our Services.
11. Miscellaneous
If any provision of these Terms is found to be invalid or unenforceable, that provision will be enforced to the maximum extent possible and the remaining provisions will remain in full force and effect. Our failure to enforce any right or provision in these Terms shall not constitute a waiver of such right or provision.
By using SaveSmartAI, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing SaveSmartAI as your trusted gaming companion.
12. Complaints and Disputes Policy
1. Purpose
This Complaints and Disputes Policy sets out how Alltrade Marketplace s.r.o. (“the Company”, “we”, “our”, “us”) manages customer complaints and dispute resolution in a fair, transparent, and timely manner. We are committed to ensuring a high level of service quality and maintaining trust in all digital services we provide.
2. Scope
This policy applies to all users, clients, and partners who use or interact with our digital services, websites, or AI-based tools, including but not limited to SaveSmartAI.pro and other products operated by Alltrade Marketplace s.r.o.
3. How to Submit a Complaint
Customers can submit complaints by any of the following means:
• Email: info9@alltrademarket.com
• Mail: Alltrade Marketplace s.r.o., Vlkova 532/8, Žižkov, 130 00 Praha 3, Czech Republic
When submitting a complaint, please include:
• Your full name and contact details
• The nature of the complaint and any relevant evidence (e.g. screenshots, correspondence)
• The date on which the issue occurred
4. Acknowledgment
We will acknowledge receipt of your complaint within 5 business days and provide a reference number for tracking.
5. Investigation and Resolution
• All complaints are investigated objectively and confidentially by our internal compliance team.
• We aim to provide a final response within 30 days. If additional time is required, you will be informed in writing.
• Possible outcomes include resolution, refund, service correction, or an explanation of the Company’s position.
6. Escalation
If you are not satisfied with our resolution, you may escalate the dispute by contacting:
• Supervisory Authority:
Czech Trade Inspection Authority (Česká obchodní inspekce – ČOI)
https://www.coi.cz/en/
For online transactions, you may also use the EU Online Dispute Resolution (ODR) Platform:
https://ec.europa.eu/consumers/odr
7. Confidentiality
All complaints and disputes are handled in strict confidence. Personal information is processed in accordance with our [Privacy Policy] and applicable data protection laws (including GDPR).
8. Continuous Improvement
We review complaint data regularly to identify patterns, improve service quality, and enhance user satisfaction.
A post from bzcompany2 on COI provided by: https://coi.gov.cz
13. Contact Us
For questions or concerns about these terms and Conditions, please contact us at info9@alltrademarket.com.
